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Terms

Testimonial

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- Anonymous

 

 

GUARANTEE

All animals are guaranteed to be healthy, feeding and properly sexed unless otherwise agreed upon.  We encourage you to double check the sex of the animal upon arrival, and to notify us within 24 hours of delivery if it appears to be incorrect or if any other problems are suspected.  After 24 hours of the shipment's arrival, we assume no further liabilities.

 

PAYMENT/DEPOSITS

We accept payments via credit card (ad 3.1% to your total), personal check and US Postal Money Orders.   All forms of payment must clear our bank a minimum of  24 hours in advance,  before arrangements will be made for shipping.

Animals may be held with a 25% non-refundable deposit. We realize everyone's situation is different, so each payment plan is constructed around the value of the animal(s) and the individual needs of the customer. Payment in full must be received within the agreed upon timeframe. If payment, in full, is not received by the end of the agreed upon timeframe, the hold will be released and the animal made available for sale.

All deposits and payments are NON-REFUNDABLE, but may be transferred into credit towards a future purchase.  All credits must be applied within 14 days of the original end date of the agreed upon payment period. Full balance must be paid within the 14 days, otherwise credit will be forfeited. (Example: You placed a $75 dollar deposit on an animal but did not complete full payment in the agreed timeframe. This $75 dollar deposit can be credited toward an animal. If this credit is applied to an animal valued at $200 then you must pay the remaining $125 within the 14 days or your initial $75 deposit is completely forfeited, and you will nolonger receive credit.

Payment plans can be arranged for larger purchases.
Texas residents, please add 8% sales tax.

 

SHIPPING

All animals will be shipped via SYR FedEx overnight to your door. We ship once per week, alternating between Tuesday and Wednesday. Delivery is generally by 10:30am, but may be later is some areas.  Tracking information will be provided via email or phone.  Someone must be present to accept the shipment on the first delivery attempt regardless of the delivery time, or all live arrival and health guarantees are null and void. We can ship directly to a FedEx hub location near you or directly to your door with a signature required at delivery. In the unlikely event an animal arrives expired, you must notify us immediately, and  no later than four hours after delivery. We may require the return of the dead animal, at your expense. We will pay for shipment of the replacement of a DOA animal.

Snakes will only be shipped as weather permits. During extremes in temperature, your snake will be properly cared for until weather permits safe shipment.

We ship to all US states, except Hawaii. We also offer international shipping at this time. Please inquire for more information.